Advice & Support at Keele SU (ASK)

Advice & Support at Keele SU (ASK) is a free and confidential advice service that is independent from the University

Latest Advice //

Ending Your Tenancy Early
house being broken in two halves

It's difficult to get out of your tenancy early, but ASK has info that may help. Select picture to read more

 
House Hunting

Tips for where to look and what you need to consider. Select picture to read more

 
Exceptional Circumstances
Student at computer looking upset

Is your work being affected by illness or personal circumstances?. Select picture to read more

 
Don't Rush to Rent
Dog relaxing in a dressing gown with sunglasses and a drink. Text says Don't Rush to Rent, signing a

A tenancy is likely to be one of the most expensive purchases you ever make, think very carefully about whether it is right for you before you commit.. Select picture to read more

 
 

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FAQs //

Visit our FAQ page for more.

I signed up for accommodation but changed my mind - can I get out of my contract?

In ASK we get many enquiries from students who want to leave their tenancies early and some who have changed their minds before they've even moved in. On very rare occasions a tenancy agreement may have a clause allowing you to serve notice to leave early, but if yours doesn't have one you can normally only be released or have the terms of the tenancy varied if the landlord agrees to it. This is still the case, even if you never moved in.

 

We advise students to talk to their landlord about why they want to leave and see if the landlord is willing to negotiate. Most landlords will only agree to end the tenancy early if there is a replacement tenant to take over from you - you can try advertising to students on our new Find a Housemate platform, which is intended to help students who are wanting to leave their contract connect with those who are househunting. You can also look on social media groups for Keele students and the Keele Studentpad message board.

 

IMPORTANT: From 1 May 2026, the Renters' Rights Act 2025 will make significant changes to housing law that may affect your tenancies for the 2026/27 academic year. The impact of this Act will depend on what type of accommodation you're renting as a student. Visit our Renters' Rights Act page for information about how the Act will affect the different types of tenancies.

What can I do if something affects my studies?

If something is happening in your personal life that means you're struggling with an assignment, you can submit an Exceptional Circumstances claim to ask for an extension or ask for a further assessment attempt. Make sure you submit a claim for an extension before the deadline has passed, and within 7 days of your original deadline if you're asking for another assessment opportunity. More information is on our Exceptional Circumstances page.

 

Find a Housemate clickable banner. Do you need a room? Do you need someone to take over your room? Are you looking for housemates?