Advice & Support at Keele SU (ASK)

Advice & Support at Keele SU (ASK) is a free and confidential advice service that is independent from the University

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If something is happening in your personal life that means you're struggling with an assignment, you can submit an Exceptional Circumstances claim to ask for an extension or ask for a further assessment attempt. Make sure you submit a claim for an extension before the deadline passes, and within 7 days of your original deadline if you're requesting another assessment opportunity. More information is on our Exceptional Circumstances page .

For some people moving to University will feel exciting, but for many it can be overwhelming at first. University life is a big change. Give yourself time to adjust and remember that other people will be having similar feelings to you even if they seem like they're having a great time. Try not to put too much pressure on yourself!

If you're feeling homesick it can be tempting to shut yourself away but this can leave you feeling more isolated. If you're not clicking with your neighbours you may find that you have more in common with people from your course.

Joining a society or team will introduce you to people with a shared interest and there are also volunteering opportunities and activities such as Crafternoons that you can take part in to help you meet people.

Student Minds , the student mental health charity, has resources to help you adjust to university life.

Renters' rights changed on 1st May. Find out how this affects students in our guide.